arrow_back Return

Interesting Problem

May 25, 2022
Hi there. I have Presenter 2022.2.5 running on my Laptop. I have an external Screen attached (which is my main Screen)
This has been working fine. Presenter on the external monitor and the presentation on the Laptop screen.
Since upgrading to 2022.2.5 this setup has stopped working and in fact presenter only thinks I have 1 Display and the on/off toggle button will not toggle.

I am open to suggestions

Kenny
Posted by Kenny
May 25, 2022
Send our support team a message at [email protected], we'll be happy to look into it.
Posted by Adam
May 25, 2022
I've got that problem as well. I hoped 2022.2.6 might have sorted this today but no luck. I've tried turning off hardware acceleration and restarting and no change. I'll drop support an email to see if they can help

thanks

Jack
Posted by Jack
May 26, 2022
got this sorted with support - they just reset the display by selecting Display 1 in the screen config and clicking save.
Posted by Jack
Login to post a comment
1