Presenter not uploading Slides (PowerPoint or Keynote)

Hi, I'm using Presenter on Mac. I've just run an update, and now when I go to upload Slides, using both PowerPoint or Keynote, it's says 'uploading, this may take a few minutes', but then nothing happens, even if I wait. I don't get a fail message, but the files also never appear in Presenter's Slides section. I've double-checked software permissions. Is there anything else I could try?

Thanks so much!

Just in case it helps, I'm running Version 2026.1.0-beta.5 (2026.1.0-beta.5.2026.1.0-beta.5)

Thanks so much!

Hi Tom, thanks for the post! Please get your application log under About Presenter and email to [email protected].

I am having the same issue with MP4 an PPT files not uploading

I'm also having this issue with slides from google not importing complaining about an api key, and then manually importing just leads to a failed import job.

Please share any issues with our team at [email protected]. Thank you