Presenter desktop 2025 will not open

We're probably fine then; our Sanctuary computer is Windows 11. I will check it and make sure, though. Someone in the Facebook user group said their device (don't remember what it was) couldn't even see their Presenter 2026 service, but I don't know if it was specific to something they did or if it was a general problem. And the problem may have been fixed by now. I'm just nervous about switching from something that works to something that is questionable, especially when the benefits are minimal.

I have recreated the problem. We have Windows 11 running 2026, presenter when any device, iPad, iPhone, connects to the media server, they can select one slide and then the app on the workstation stops working. You can’t click on anything. It continues to broadcast, but the interface is locked up. The iPad then locked up as well. When you reboot, the application on the windows media server, the problem is fixed, but as soon as you connect the iPad back to it, it locks up again. We’ve rebooted, we’ve cleared out caches, we’ve done everything except for reinstall everything, which will be our next step the biggest issue I’m having is the web support said that they do not do phone support, which I’d be happy to pay for. but this constant email wait four hours or the next day when we have a small church that doesn’t have anyone there at the media server that can work through this and then wait four hours for someone to get back in touch with them via email, it’s very inconvenient. I think the business model for worship tools needs to think about some actual one-on-one help for products that they’re selling. even if it had to be at a premium to get that service I will be going on week three without a proper working presentation software. I’ll let you know if reinstalling everything works