Before and After Service Items

Sometimes your service plan includes things that happen outside of the scheduled service time, such as a pre-service slideshow, countdown, announcements, or post-service music.

Planning allows you to organize these items into Before Service and After Service sections so they appear in your service order without affecting the scheduled length of the service.

Add or Move Items Before or After the Service

• From the navigation menu, select Services.
• Open an existing service or create a new one.
• From the Order tab, add the items you need to your service by clicking the + Add Header or the + Add Item buttons.
• To add an item directly between service sections, click the circle + icon that appears between the sections.
• To move an existing item, click and hold the 6-dot drag icon to the left of the service item title.
• Drag the item into the Before Service, main Service, or After Service section and drop it in the desired position.

Items in Before Service and After Service remain part of your service plan but are not included in the calculated service length. Only items in the main Service section count toward the total duration.

Before Service

Use Before Service for items that happen before the scheduled start of your service.

Planning calculates these items backward from the service start time. For example, if your service begins at 8:00 AM and you add a 15-minute slideshow, the slideshow begins at 7:45 AM while the service start time remains 8:00 AM.

After Service

Use After Service for items that happen after the main service.

These items continue from the end of the service but are not included in the displayed service length.